Terms & Conditions
TERMS AND CONDITIONS OF USE
Welcome to Coffee and Moo. These are the official Terms and Conditions of Use for our business located at 733 Tauranga Road, Te Poi, Waikato, New Zealand, 3473.
Throughout this document, the terms "Company," "Our," "We," and "Us" refer to Coffee and Moo. Our email is hello@coffeeandmoo.co.nz. "You" and "Your" refers to users of our website, communications, physical products, and digital downloads (collectively known as the "Offering").
NOTICE: These Terms and Conditions are legally binding. By purchasing from us or using our site, you agree to these terms.
1. GENERAL PROVISIONS
This website is owned and operated by Coffee and Moo. You must be at least 18 years of age to make a purchase, or have the consent of a parent or guardian. Use of this website is at your own risk. While we use reputable platforms (such as Rocketspark) to host our site, we make no explicit warranties as to the safety of your individual use of the website.2. PURCHASER AGREEMENT
By purchasing any physical goods or digital downloads (like our colouring pages) from Coffee and Moo, you are legally bound by these Terms. If you do not agree, please contact us at hello@coffeeandmoo.co.nz before making a purchase.3. INTELLECTUAL PROPERTY
All content on this site—including the Coffee and Moo logo, text, coffee bag designs, graphics, and our digital colouring pages—is the property of Coffee and Moo.- Digital Downloads: When you buy a digital product (e.g., a colouring page), we grant you a limited, non-transferable license for personal, non-commercial use only.
- Restrictions: You may not resell, redistribute, or claim our designs as your own. You may not use our intellectual property for your own commercial gain without our express written consent.
4. USER CONTRIBUTIONS & REVIEWS
If you post a photo of your coffee, a finished colouring page, or a review on our platform or social media:- You grant Coffee and Moo a non-revocable license to re-publish that content for marketing purposes.
- You confirm that you own the rights to the images you share with us.
- We reserve the right to remove any reviews that are offensive, harrassing, or span.
5. FINANCIAL CONSIDERATIONS
- Currency: All prices are in New Zealand Dollars (NZD) unless otherwise stated.
- Payments: We process payments through secure third-party providers (e.g., Stripe, PayPal, Afterpay). Coffee and Moo does not store your full credit card details.
- Shipping: You agree to pay the shipping and handling fees displayed at checkout.
- Pricing Errors: We reserve the right to correct pricing errors. If an error occurs, we will contact you via hello@coffeeandmoo.co.nz to offer a refund or the option to pay the correct price.
6. REFUNDS AND RETURNS
Our refund policy is governed by the New Zealand Consumer Guarantees Act 1993.- Physical Goods: If a product is faulty or not as described, we will provide a repair, replacement, or refund. We are not required to provide a refund for "change of mind."
- Digital Products: Due to the nature of digital downloads (colouring pages), these are generally non-refundable once the file has been accessed or downloaded.
7. DISCLAIMERS & LIMITATION OF LIABILITY
- General: Our products and website materials are provided "as is." While we strive for excellence, Coffee and Moo is not liable for any indirect losses, technological failures, or damages arising from the use of our products.
- Health: Any information regarding coffee or food products is for educational/informational purposes and is not medical advice.
8. TERMINATION & DISPUTES
- Termination: We reserve the right to terminate your access to our website if you violate these terms.
- Disputes: We prefer to settle things over a coffee! If a dispute arises, you agree to attempt good-faith negotiation or mediation before seeking legal action.
- Jurisdiction: These terms are governed by the laws of New Zealand. Any legal proceedings will take place in the courts closest to our location in the Waikato.