PRIVACY POLICY

At Coffee & Moo, your privacy is treated with the same love and care we give our designs — gently, responsibly, and without unnecessary chaos. Here’s the lowdown on what we collect, why we collect it, and how your info is kept safe.

Last Updated on 08/05/2026

These are the official Terms and Conditions of Use for Coffee and Moo, located at Tauranga Road, Te Poi, Waikato, New Zealand, 3473. Our email is hello@coffeeandmoo.co.nz. Throughout this document, “Company,” “Our,” “We,” and “Us” refer to Coffee and Moo. “You” and “Your” refers to users of our website, products, and services (the “Offering”).

1. GENERAL PROVISIONS

This website is owned and operated by Coffee and Moo. Use of this website is at your own risk. While we host our site on the reputable Rocketspark platform, we make no explicit warranties as to the safety of your individual use of the website. You must be at least 18 years of age or have parental consent to make a purchase.

2. INTELLECTUAL PROPERTY

All content, including the Coffee and Moo logo, designs, text, and digital colouring pages, are the property of Coffee and Moo.

Digital Downloads: When you purchase a digital product, you are granted a limited, non-exclusive license for personal, non-commercial use only.
Prohibitions: You may not resell, redistribute, or claim our designs as your own.

3. PAYMENTS & SHIPPING

Currency: All prices are in New Zealand Dollars (NZD).
Payment Security: We use secure third-party processors (such as Stripe or PayPal). Coffee and Moo does not store your credit card information.
Shipping: You agree to pay the shipping costs calculated at checkout for physical goods.

4. REFUNDS AND RETURNS

Our policy is governed by the New Zealand Consumer Guarantees Act 1993.

Physical Goods: We will provide a remedy (repair, replacement, or refund) for faulty products. We do not offer refunds for "change of mind."
Digital Products: Due to the nature of digital downloads, colouring pages are generally non-refundable once the file has been accessed.

5. LIMITATION OF LIABILITY

To the fullest extent permitted by New Zealand law, Coffee and Moo shall not be liable for any indirect or consequential loss or damage arising from your use of our products or website.

6. GOVERNING LAW

These terms are governed by the laws of New Zealand. Any disputes will be subject to the jurisdiction of the New Zealand courts.

PRIVACY POLICY

Last Updated on 08/05/2026

Coffee and Moo (“Company”) is committed to protecting your privacy in accordance with the New Zealand Privacy Act 2020. This policy explains how we handle your data when you visit https://www.coffeeandmoo.co.nz/.

1. DATA WE COLLECT

We collect information necessary to fulfill your orders and improve your experience:

Contact Details: Name, email, and physical address for shipping coffee.
Technical Data: IP address and browsing behavior collected via Rocketspark.
Voluntary Data: Information you provide via contact forms or product reviews.

2. HOW WE USE YOUR DATA

To process and deliver your physical and digital purchases.
To communicate with you regarding your orders.
To send marketing updates (if you have opted-in).
To comply with New Zealand tax and legal requirements.

3. DATA SHARING

We do not sell your personal information. We share data only with trusted service providers required to operate our business:

Rocketspark (Website Hosting)
Courier Services (Delivery)
Payment Processors (Secure transaction handling)

4. SECURITY & STORAGE

Your data is stored securely through Rocketspark’s infrastructure. We take reasonable steps to protect your information from unauthorized access or disclosure.

5. COOKIES

Our website uses cookies to enhance your experience and manage your shopping cart. You can disable cookies in your browser, but this may limit website functionality.

6. YOUR RIGHTS

Under the Privacy Act 2020, you have the right to access any personal information we hold about you and request corrections to that information. To do so, please contact us at hello@coffeeandmoo.co.nz.

7. CONTACT US

For questions regarding your privacy, please contact: Coffee and Moo Tauranga Road, Te Poi, Waikato, 3473 Email: hello@coffeeandmoo.co.nz