Shipping policy
Shipping
Shipping From Our Rural New Zealand Studio
Welcome to the Herd!
At Coffee & Moo, every order is thoughtfully prepared with care (and probably a coffee close by!).
Some of our products are lovingly designed and created by us right here in rural New Zealand, while others are carefully curated from trusted suppliers who meet our quality standards.
Whether you've ordered a mug, tumbler, greeting card, apparel or giftware, every parcel is carefully packed before making its way from our herd to your home.
ORDER PROCESSING
Most orders are prepared and dispatched within 1–3 business days.
Many of our products are made to order, while others are stocked and ready to ship. During busy periods, public holidays or promotional events, processing times may occasionally be a little longer.
NEW ZEALAND SHIPPING
🇳🇿 New Zealand
New Zealand shipping starts from $9.95, with heavier orders charged at a higher rate.
All orders are carefully packed and sent using tracked delivery services.
For more information on shipping, please see here
AUSTRALIA SHIPPING
Shipping Rates
🇦🇺 Australia
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Australian shipping starts from $21.00, with rates increasing for heavier orders.
All orders are carefully packed and sent using tracked delivery services.
International orders may occasionally experience customs or carrier delays outside our control.
Estimated delivery:
7-10 business days after dispatch. - For more information on shipping, please see here
TRACKING YOUR ORDER
Every Coffee & Moo order includes tracking, so you can follow your parcel's journey from our herd to your home.Tracking details will be emailed once your order has been dispatched.
NEED HELP?
If you're unsure about anything before or after placing your order, we'd love to help.
Simply get in touch via our Contact page, and we'll get back to you as soon as possible.
Thank you for supporting our little family business.
Every order genuinely means the world to us.
Welcome to the Herd.
Stay caffeinated & slightly feral.